There’s no doubt that connectivity issues are the most annoying ones. If such problems happen on our phone, they restrict us from connecting to the Internet and access our precious digital diet. Such issues can happen on any mobile phone, no matter if you’re having the latest flagship killer smartphone. In this tutorial, we’ll help you fix WiFi connection problems on Samsung Galaxy S10 smartphone.
If for some reasons, you’re not able to connect to the particular WiFi network or a router, there’s nothing to worry much. There could be two things; either the problem is with that WiFi network/router or something isn’t right on your phone. Therefore, before we begin troubleshooting this problem, you must figure out whether this problem is linked to that router or your phone. For that purpose, you can try connecting another mobile phone to that network.
And if that connects to that WiFi service successfully, then there’s something isn’t right on your phone. Just keep reading this guide to troubleshoot your Samsung Galaxy S10 that won’t connect to WiFi and fix this connectivity problem on your phone. Till the time, problems are linked to software part, we can fix them. We have multiple solutions to fix network related problems on Android smartphones. Most of the time, such problems happen right after an update or due to cache files.
Therefore, through some basic cleaning options, we should be able to fix WiFi issues on Samsung Galaxy S10 smartphone. Apart from that, if you’re facing any other specific problem on your phone, then must let us know through the comment section. While explaining your problem, ensure that you provide sufficient information regarding issues you’re facing. That would help us find a more relevant solution to your problem.
Since we are about start the troubleshooting this smartphone, there are chances that you might need to factory reset your phone or perform actions that delete data present within your phone. For this reason, we recommend you create a general backup on your phone. For that purpose, you can follow our guide; how to backup Samsung Galaxy smartphones. This guide details how we can use Samsung Smart Switch app to sync files to online drive or other devices.
Once you create a backup on your phone, that would be easier to proceed further. You must know that any of the action that we perform is irreversible. Once performed, we cannot undo that action. Thus, you must carefully perform these actions and saving your files prior to them. Now, we should proceed further and learn to troubleshoot WiFi connectivity problems on Samsung Galaxy S10 and other variants.
How to fix Galaxy S10 won’t connect to WiFi issue
1. Perform a force reboot
It works most of the time. Due to some temporary run-time clutter, our devices stop formulating connection with network devices. Thus, before we proceed to any typical solution, we should perform a reboot. And forced reboot removes such run-time clutter and helps the device to connect to WiFi and Bluetooth devices.
Such connection problems are usually happen while we connect to Bluetooth devices, and just restart seems enough most of the time. So, to fix WiFi won’t connect on the Samsung Galaxy S10, we suggest you perform a forced reboot. If the problem is temporary, this should probably solve the issues.
Here’s how you can perform a forced reboot your phone:
- Press and hold the Volume Down button.
- While holding the Volume Down button, press and hold Power button.
- Keep these two buttons pressed till your phone reboots.
- Release these two buttons once your phone reboots.
That’s how you can simply fix most of the connectivity problems on any mobile phone. Right after your phone reboots, try connecting to that WiFi network again. If that still doesn’t connect, just try implementing the next solution.
2. Forget the WiFi Network and establish a new connection
This is another recommendation that could help you fix WiFi not connecting problem on your Galaxy S10 smartphone. There are chances some changes might have been happened to the WiFi network or router that you’re connecting to. So, you must re-form this connection. For that, first you’ll need to forget the connect that you’ve formed already with that WiFi router on your Samsung Galaxy S10.
There are pretty simple settings for that purpose. However, forgetting that connection will wipe its password as well. Thus, ensure that you’ve saved that password somewhere or keep it in your memory. Use the following instructions to forget a WiFi connection on your phone:
- Open Settings.
- Now, tap on WiFi & Internet.
- Tap on WiFi option.
- Then, tap on Saved Networks.
- Under this list, tap on the WiFi Network you’re connecting.
- Then, tap on Forget Network.
Thereafter, re-connect with this WiFi network. This method works many time fixing such WiFi connectivity problems. If you are still unable to connect with a certain WiFi network, then you should confirm whether that WiFi router/network is running properly or not.
3. Troubleshoot WiFi Network/router
No matter how hard you try, if the problem is related to WiFi router, you wouldn’t be able connect with it. There might be some problems with the WiFi router and that’s that reason that it isn’t paring with your Samsung Galaxy S10. If you access to the WiFi router, probably in your home or own office, or ask the admin to troubleshoot it using the following solutions:
- First, try to reboot that router/network. This works to resolve temporary bugs and issues. Just power off the device and turn it again. Thereafter, try pairing your phone again.
- Further, you can reset this device. At back or bottom of the router, you would see a button to reset that device. You could do this as well.
- Further, you can reach out for some technical help from the customer service.
Once you troubleshoot the WiFi router, try connecting to your phone to it. If that still doesn’t show any progress, we would need to apply some advanced action on your phone.
The following methods would delete data/settings on your phone. Therefore, you better create a general backup of your phone. That ensures that you won’t lose your data during the troubleshooting steps.
4. Reset Network Settings
We have already mentioned some basic troubleshooting solutions and if you don’t find them helpful, you better move to advanced solutions. Resetting the entire network settings on your Galaxy S10 will wipe each and every information that has been stored within your phone. All of your preformed connections, including WiFi Networks, Bluetooth devices and SIM Settings are deleted in this process.
Thus, we recommend you note down the important passwords of important connections that you’ve formed on your phone. If for some wrong configuration or settings, your device is unable to connect to that WiFi network or other wireless device, this might resolve that.
Here’s how you can reset Network Settings on your Samsung Galaxy S10 and other variants:
- Open the Settings on your phone.
- Now, scroll down and tap on General Management.
- Under this menu, tap on Reset.
- Then, tap on Reset Network Settings.
If prompted, provide your lock screen password or pattern to confirm this action. Just after this action, restart your phone.
Now, try to form a new connection with that WiFi network. This action resolves most of the networking problems that occur with wireless devices and SIM networks.
If you don’t find a network signal on your phone or all bars go down abnormally, this action is highly recommended to overcome such problems.
5. Wipe cache partition
Android OS smartly uses different partitions to save different files. For cache files, that are generated by the applications/games that we have on our phone, are stored within the cache partition. Through recovery mode, we can clear this partition easily. If you’ve been using your phone for a long time, then it might have been overloaded with the cache, expired and unwanted stuff.
That usually causes different problems related to performance and stability. And it may cause connectivity issues as well. Since we want to troubleshoot Galaxy S10 that’s not connecting to a WiFi network, then we can’t miss this action. Either you could follow our this dedicated guide or just follow the below steps:
- Power OFF your phone.
- Now, boot into the recovery mode using this guide.
- Once you get into this mode, select and perform ‘Wipe cache partition’.
- After that, exit this mode.
Wiping cache partition removes entire cache files and data. That improves performance, stability and it resolves most of the bugs that we usually face. There’s one more action left that you can apply on your phone. This action is the last thing you could do to fix WiFi connectivity issues on your phone.
6. Perform a factory reset
While updates are supposed to bring new functionalities and fix existing bugs, sometimes they bring opposite results. If you’ve recently updated your phone with official or non-official steps, that process might have corrupted some files and that’s the reasons you’re facing WiFi or some other problems.
Performing a factory removes all third-party apps, files, settings and restore the factory apps and settings on phone. Before you perform this action, you must certain yourself with the fact that this action will format your phone completely and we cannot revert its outcomes. Whether that’s an application, game or a file, everything is deleted during this reset.
This fixes almost all problems related to the Android operating system. So, you can be sure that after this action your phone should work normally and be able to connect to WiFi networks. Again, we’ll use the recovery mode to perform this action.
Just follow our guide; how to factory reset Samsung Galaxy S10 or below steps:
- Power OFF your phone.
- Now, boot into the recovery mode on your phone.
- Then, select and perform ‘Wipe data/factory reset’ action.
- Exit this mode once this action is completed.
This will restore factory default apps and settings on your phone. For the first booting process, it might take several minutes. It should bring the set up screen soon. There, you would need to enter your Google account details to configure and set up your phone.
Thereafter, try to connect your phone to the WiFi network and this time, it should connect successfully. If that doesn’t even work to resolve this problem, then you better reach out for some technical help. Take your phone to the nearest service center and ask for the help.
If you don’t find a solution to your problem, then don’t hesitate in contacting us using below the comment section. Explain us the issue that you’re facing thoroughly so we can help you with an accurate solution. That ends our troubleshooting guide that helps fix WiFi not connecting issues on Samsung Galaxy S10 and other variants here. We hope that users would find this guide helpful. Share your thoughts and views in the comment section below.