What to Do if Your Wet iPhone Won’t Turn on
Has your iPhone got wet/water damaged and won't turn on? Unfortunately the warranty does not cover liquid damage, but you can try these solutions to fix it!
Starting with iPhone 7, all iPhone models that have been released are water and dust-resistant. In most cases, with an IP68 certification, which is equivalent to a resistance of up to 6 meters deep for a maximum of 30 minutes. However, Apple makes it very clear that the warranty does not cover liquid damage, as the water-resistance can diminish over time. If your iPhone has gotten wet and won’t turn on, just follow this guide to fix it.
It is important to mention that a wet iPhone that does not turn on does not mean that it is damaged. Cell phones may not turn on when moisture is detected on internal components as a safety measure. If it turns on and a chip has contact with water or humidity, it could damage the device.
1. Remove the Sim Tray, Case, and Screen Protector
It is very important to remove the SIM tray, case, and screen protector from your iPhone. Mainly because there could be water or humidity under the accessories that could be in constant contact with the screen, lenses, or components that could be damaged. Do not charge the terminal either, as the Lightning port could be wet and this would damage the iPhone.
Once you have removed all the accessories and the SIM card from its tray, follow the steps below to try to solve the problem.
2. Check if the iPhone Responds
You can try turning it on by holding the power button for a few seconds. It may not turn on, but the terminal will likely respond by vibration or even the screen will light up. In addition, you can also rule out that it is a screen failure.
It is likely that the iPhone turns on but the screen has been damaged due to contact with water. In this case, it is best to take your iPhone to technical service to have it repaired, but you can also try the following steps.
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3. Dry All Ports Properly
First of all, you must properly dry all the ports of your mobile phone: speakers, SIM card tray, headphone jack, Lightning connector, front speaker. You can do this by blowing lightly or by using a dryer with cold air and at a safe distance. Do not use hot air, as it could damage the protection of the ports.
You can also tap the edges of the terminal with the palm of your hand until the water is removed. Then dry the terminal with a damp cloth.
4. Put Your iPhone in Rice
This method is one of the most traditional. While it is true that many users believe this to be a myth, it doesn’t hurt to try it and see if it fixes the problem. You just have to take a bowl or plate, fill it with rice, and submerge your iPhone for about 24 hours. In principle, the rice will absorb the moisture that is inside.
After 24 hours, clean the terminal well with a dry, lint-free cloth. Make sure no grain of rice has seeped through the Lightning port. Finally, blow lightly on the ports to clean the dirt that the rice may have left and connect the iPhone to the charger to see if it responds.
5. Isopropyl Alcohol, Does It Fix the Problem?
This practice has been circulating on the internet for the past few months. It is especially useful when the iPhone has been in contact with liquids such as coffee, soft drinks, juices… It seems that isopropyl alcohol cleans all the internal components of the iPhone and prevents them from rusting with water. In addition, it is also capable of absorbing moisture.
Afterward, the alcohol evaporates without leaving a trace on the device and without damaging the components. If you have tried all the previous steps, your iPhone still does not turn on, and you do not want to take it to technical service, you can try giving it a bath with isopropyl alcohol.
Isopropyl alcohol can be purchased at any pharmacy. Simply fill a bowl or deep plate with alcohol where your iPhone fits and submerge your terminal for 24 hours. Then, take out the iPhone and let it dry naturally for 48 hours. Lastly, check if the iPhone turns on.
6. Last Option: Take Your iPhone to Technical Support
If you want to recover your wet iPhone that does not turn on, and the previous steps have not worked, it is best to take your iPhone to technical support to have it repaired. As I mentioned, liquid damage does not cover the warranty, so it is very likely that you will have to pay for the repair.
Cell phones have stickers inside that change color when they detect liquid and can tell if the terminal has been damaged by contact with water. So Apple can tell if your iPhone has gotten wet.
How Can I Make an Appointment With Apple Technical Support?
Follow these steps if you want to make an appointment for Apple technical support from the internet.
- Access Apple’s support page.
- Click on the section called ‘Apple Repairs’.
- Click on ‘Request a repair’.
- Select iPhone and then click on ‘Repairs and physical damage’.
- Select the option ‘Liquid or water damage’.
- Choose one of the options to take your iPhone to technical support.
You can take your iPhone to an Apple Store or an official technical service near your home. Or, schedule a collection so that they can pick up your mobile and have it repaired within a maximum period of 5 days.
When you select either of these two options, the web page will ask you to sign in with your Apple ID. Then, follow the steps indicated on the website: select a store and hours or fill in your details to collect the terminal.
How Much Does It Cost to Repair a Wet iPhone?
In most cases, Apple does not repair the iPhone but instead replaces it. This replacement usually has a fairly large cost, since they replace our terminal with a new or reconditioned one in perfect condition. The price varies depending on the model: the iPhone 5s or iPhone SE have a repair or replacement price of about 310 euros, while the new iPhone 12 has a price of about 450 – 500 euros.