How to Check Your BSNL Network
Learn how to check your BSNL network easily! This simple guide shows you how to test signal strength, data speed, and coverage. Follow clear steps, fix common issues, and stay connected with BSNL. Perfect for all users!
A good network keeps you connected. Whether you’re calling someone, browsing the internet, or sending messages, you need a strong signal. Bharat Sanchar Nigam Limited (BSNL) is a popular telecom provider in India.
But sometimes, you might face issues like weak signals or slow data. This can be frustrating, especially in new areas. In this guide, we will show you how to check your BSNL network easily.
We’ll cover checking signal strength, data speed, and coverage. We’ll also share tips to fix common problems. Let’s get started.
Table of Contents
What You Need Before Starting
To check your BSNL network, gather a few things first:
- BSNL SIM Card: Make sure it’s active and in your phone.
- Smartphone or Device: Use an Android, iPhone, or even a basic phone.
- BSNL Selfcare App: Optional, but helpful. Get it from the Google Play Store or Apple App Store.
- Internet Access: Needed for online tools like the BSNL website or apps like Opensignal.
- Your Location: Know your area’s pin code or address.
- Customer Care Numbers: Save 1800-180-1500 (for BSNL users) or 1800-345-1500 (for others).
Caution: Don’t keep your phone in airplane mode. It blocks the network.
Also read:
Step-by-Step Guide to Check Your BSNL Network
Here’s how to check your BSNL network in simple steps:
Step 1: Look at Your Signal Bars
Check the signal bars on your phone. They show how strong your network is.
- On Android: Go to Settings. Tap Network & Internet or SIM & Network. Find your BSNL SIM. Look at the signal bars or network type (2G, 3G, or 4G).
- On iPhone: Open Settings. Tap Cellular or Mobile Data. Check the signal bars next to your BSNL SIM.
Tip: More bars mean a better signal. For more details, try the next steps.
Step 2: Use USSD Codes
USSD codes are quick ways to check your network without internet.
- Dial
*123#to see your balance and network status. - For data balance, dial
*124#(for 4G) or*123*5#(for 2G/3G). - Your phone will show the details.
- Caution: Use the right code. Wrong codes won’t work.
Tip: Save these codes in your contacts for easy use.
Step 3: Check Coverage on BSNL’s Website
You can check if BSNL works well in your area online.
- Open a browser. Go to www.bsnl.co.in.
- Look for the Network or Coverage section.
- Enter your pin code or address.
- Check the map. Green means good coverage. Red or gray means weak or no coverage.
Tip: Zoom in on the map for exact details.
Step 4: Try the BSNL Selfcare App
The BSNL Selfcare app makes checking your network easy.
- Download the app from the Google Play Store or Apple App Store.
- Sign in with your BSNL number. Verify with the OTP sent to you.
- Find the Network Tools or Coverage Checker in the app.
- Enter your location to see signal strength and network type.
- Tip: The app also shows nearby towers and lets you manage plans.
Caution: You need internet to use the app.
Step 5: Use Third-Party Apps
Apps like Opensignal or Network Cell Info Lite give extra network details.
- Download Opensignal from your app store. Set it up.
- Choose BSNL as your provider. Select your network type (2G, 3G, or 4G).
- Look at the map. Green dots mean strong signals. Red dots mean weak signals.
- For more details, try Network Cell Info Lite (Android only). It shows tower locations and signal strength in decibels (dBm).
Tip: These apps help compare BSNL with other networks.
Step 6: Test Your Data Speed
A speed test checks how fast your internet is.
- Use apps like Speedtest by Ookla or TRAI MySpeed. Get them from your app store.
- Run the test. It shows download speed, upload speed, ping, and jitter.
- Good results: 1–8 Mbps for download/upload, ping of 40–60 ms, jitter below 30 ms.
- Tip: Close other apps before testing for accurate results.
Caution: Slow speeds might mean network issues or wrong settings.
Step 7: Call BSNL Customer Care
If you’re still unsure, contact BSNL support.
- Dial 1800-180-1500 (from BSNL) or 1800-345-1500 (from other networks).
- Tell them your location. Ask about coverage and towers.
- You can also visit a BSNL Customer Service Center (CSC) nearby.
Tip: Have your pin code and phone details ready.
Troubleshooting Problems
If you face issues, try these fixes:
No Signal or Weak Signal
- Move to an open area or near a window.
- Turn airplane mode on, then off, to refresh the network.
- Go to Settings > Mobile Network > Network Operators. Choose BSNL manually.
Caution: Don’t use signal boosters without BSNL’s permission. They can cause problems.
USSD Codes Not Working
- Check if you have enough balance. Some codes need a small charge.
- Make sure you typed the right code (*123# or *124#).
- Restart your phone and try again.
App or Website Not Working
- Check your internet connection. Use Wi-Fi if BSNL data isn’t working.
- Clear the BSNL Selfcare app’s cache or reinstall it.
- Use an updated browser for the BSNL website.
Slow Internet
- Check your APN settings. Go to Settings > Mobile Network > Access Point Names. Use bsnlnet as the APN.
- Reset network settings: Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth.
- Caution: Resetting clears saved Wi-Fi passwords and Bluetooth pairings.
- Call BSNL if the problem continues. It might be network congestion.
Wrong Coverage Information
- Check coverage with multiple tools, like the BSNL website and Opensignal.
- Call BSNL for the latest updates. Maps might not show recent changes.
Also read:
Best Practices for Better Connectivity
To improve your BSNL network experience:
- Update Your Device: Keep your phone’s software up to date for better network support.
- Avoid Crowded Areas: Signals can be weaker in busy places like markets.
- Use 4G When Possible: Switch to 4G in your settings for faster data.
- Monitor Data Usage: Check your data balance often to avoid running out.
- Report Issues: Tell BSNL about network problems. It helps them improve service.
When to Contact BSNL
If you still have issues, BSNL’s support team can help.
- Call customer care for quick answers.
- Visit a BSNL Customer Service Center for hands-on help.
- Use the BSNL Selfcare app to file complaints.
- Tip: Be clear about your problem and location for faster help.
Wrapping up!
Checking your BSNL network is easy with the right steps. You can look at signal bars, use USSD codes, check the BSNL website, or try apps like BSNL Selfcare or Opensignal. Speed tests help you know how fast your data is. If you run into problems, troubleshoot by refreshing your network, checking settings, or contacting BSNL. Regular checks keep your connection strong.
Visit www.bsnl.co.in or call 1800-180-1500 for more help. These steps will help you stay connected and fix issues fast.
More Resources:
- BSNL Website: www.bsnl.co.in
- Tarang Sanchar: tarangsanchar.gov.in for tower details
- Opensignal App: On Google Play Store or Apple App Store
- Customer Care: 1800-180-1500 (BSNL) or 1800-345-1500 (others)




