Given the plethora of websites and platforms all only too happy to part you from your hard-earned money, it’s important to play on safe sites which facilitate fair play and operate within the rules. Today, we review whether Betonline is legit and whether you should gamble with them or find another platform.
General Information about Betonline.ag
The site stems back to 2004 with other companies dating back to the 1990s, meaning that the consortium has been around for a while and carries the distinction of having a history in the market and subsequently elements of trust.
It is licensed by the Government of Panama and is officially based in St. John’s, the capital city of Antigua and Barbuda. These aspects aren’t the most settling and don’t inspire legitimacy. Yet, the majority of gambling companies are based in the Caribbean or within Central America for tax reasons.
The .ag domain is a result of the company being based in Antigua and Barbuda and is nothing to be alarmed about by itself, having a properly regulated license is another clear sign that Betoline is legit.
BetOnline is primarily seen as a sportsbook as budding gamblers try to predict the scores of their favorite teams. The platform also has multiple casino games including poker, blackjack, and slots.
One of the best ways to review a site’s legitimacy is the odds they offer. However given that sportsbook markets are a fluid product, it’s hard to make static decisions on what is good value and what isn’t. On the whole, the odds at Betonline.ag are held in high regard, especially those concerning North American sports.
Banking options and payout
Any gambling site worth its salt will accept multiple forms of payment. The banking screen on Betonline.ag is one of the most conclusive pages with a wealth of information, giving off a secure feeling. Each payment format (i.e. Bitcoin, Credit Card, Dogecoin) has its own dropdown menu detailing how users can both deposit and get paid through these methods on the site.
While all pay-outs are listed that they could take anywhere between 24-48 hours, multiple cryptocurrencies take much shorter amounts of time. In the past, Betonline.ag was questioned for its long processing pay-out times, however far more recent reviews quash this notion as the company pays in a timely manner.
A good betting vendor will allow you to find the markets you’re looking for without too much bother. Betonline.ag has a great website that had a major facelift in 2021 and makes it incredibly easy to navigate. The sports markets, casinos, and horse racing pages are all clearly marked and annotated with easily readable odds to accompany them.
Sign-up offer transparency
In such a saturated marketplace, all online betting sites can promise the world and then give you nothing. When you thought you qualified for a bonus you’re agitated to find out that actually you didn’t meet the requirement for it.
Betonline.ag does a good job of listing the majority of its offers on the promo page. All of this can be read about in detail relatively easily. While some might not be as appealing as first expected i.e. having to deposit $55 to get a 50% bonus, at least these regulations are clearly stated instead of being tucked away in small print.
Customer service is so important in building trust. How can you think BetOnline is legit unless they show they care and want to fix problems rather than just take your money? This is something the site is clearly proud of and they do back it up. There’s a 24/7 chat support where when tested, the wait time was short and the operators where extremely helpful. There’s all a contact phone number, email and a FAQ section so when it comes to customer care, they really have gone all-out to demonstrate that Betonline is legit.
Prior Known Issues
In 2017 there was a major controversy during a game of blackjack, hosted by a live dealer. The dealer changed the cards in the middle of the hand, resulting in multiple players losing. As a result of this scandal, Betonline.ag changed the way it operated live dealer games. This however was back in 2017 and no subsequent issues have been reported.
There were also some other issues dating back to 2011 when the company started over its network and fair play policies. Yet these are now over 10 years old and seldom represent the company in 2023.
To summarise, Betonline.ag looks like a legit site. They’ve got numerous options to play, various banking methods, and some pretty transparent promotions. The customer service page could do with a lick of paint but isn’t the worst out there at all.
While the site has had a few issues in the past, they are for the most part, in the past – and not a fair indication of the contemporary experience.