32 Reasons Your Visitors Hate Your Website

Posted by Madhav Tripathi | Posted in Online Marketing | Posted on 12-01-2010

4

Having a website is really important for your business if you want to sell something online. However, if the quality of your website is poor, not only will your sales drop but it can also be frustrating to your visitors. Giving them an unpleasant experience will insure that they won’t come back. So in this article I will be sharing some common problems related to your website which can make your visitors very angry:

• You domain name is very long and not easy to remember.
• Your Website takes lot of time to load such that visitors prefer to go to other websites.
• The Call to Action link is hidden somewhere in text and visitors don’t have any info on how to complete a process.
• The process you want your user to complete is either very long or so complex that users leave it in the middle or don’t even bother to start it.
• You don’t provide any contact information for users so that they can contact you easily.
• You are using weird color schemes on your website which makes impossible for users to read your content.
• You don’t highlight the important points of your website by making it bold so that they can stand out easily from rest of your website.
• Users are directed to useless traditional 404 pages instead of useful customized 404 pages when they type the wrong url.
• You have launched an incomplete website and many of its pages shows “Under Construction” or “Coming Soon” message.
• You are using font style and size which are hard to read and not suitable for your target audience.
• You are not using any relevant images on your website which will make your website boring.
• Images which you are using on your website are of poor quality, un-optimized or are too heavy to load.
• You are not using alt-attribute of your images, so visitors that are only using a text based browser or have disabled images in your browser, don’t get any idea of what the image is.
• You are not using White Space effectively in your web design, which makes your website hard to scan.
• Most of the links on your website are broken or outdated.
• You are not breaking your text into paragraphs which makes your page hard to read.
• You are not effectively using heading and subheadings in your website.
• Your Website doesn’t have proper navigation Structure which makes it difficult for users to access other parts of website.
• Your website is not cross-browser compatible which means it doesn’t works well with all major browsers.
• Visitors need to install some custom software on their browser to load your website properly or for using its features.
• You are frequently using technical language or industry jargons in your content which is hard for readers to understand and they are getting confused.
• You are not using SEO-friendly urls on your website. The Urls contain session ids and are being generated dynamically which are not easy to remember for your readers.
• Visitors have to go more than 2-3 levels deep i.e. they need to do more than 3 clicks to search for the information they need.
• All Pages of website have the same Title and Meta-Description and are not relevant to content of the pages.
• You are not using Canonical tags for your web pages with duplicate content.
• Your website starts playing loud music automatically without providing any option to visitor to stop it.
• You have excessive use of Flash and animated images on your website thus your website takes more time to load.
• Your website contains pop-ups, iframes and other obtrusive elements which are not good for the users experience.
• Your website uses table based layouts instead of CSS based layouts so your pages become more bulky, consumes more bandwidth and take more time while loading.
• Your website uses JavaScript to accomplish features such as hover menus and image rollovers which could be implemented with CSS.
• Your website code does not adhere to W3C web standards.
• You website don’t contains an xml sitemap for search engines or contains an outdated sitemap.
I hope that these points will help you when you are designing your own website. If you have any points which you would like to share then feel free to post it in the comments.

________________________________________________________________
This is a guest post written by Raz Barr, he is a Web Designer at Go-gulf, a Cairo web design company and provides high quality website development and logo designing services in various areas of Middle-East.

Written by Madhav Tripathi - Visit Website
Madhav Tripathi is main author of TechShali, he writes on Social media, technology, software etc.